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ghdhair100 · Wysłany: Wto 8:55, 22 Mar 2011 Temat postu: 37

When Things Go Wrong: How to Resolve eBay Disputes.
eBay has very one complex and long-winded argue resolution procedure. In this email, I'll try apt wreck every tread down for you, so you can watch what's comprised and how long it takes.
As an instance, let's go through what you would do if you paid because an item merely didn't receive it from the seller.
Before you open a dispute: Give the seller a contingency to bring the item ahead you get forward of yourself and open a dispute. If you're cared almost how long the item namely taking to arrive, the premier entity you should do is mail a polite email to the seller saying that you haven't received it and inquiring if they have posted it. You should also retard your own email residence in eBay's options, to determine namely the seller can reply to you. As a final resort before opening a dispute,[link widoczny dla zalogowanych], you should attempt to shriek the seller above the digit eBay has for them. You might must pay long-distance charges for the cry, merely that's better than dragging the auction via mediation for months.
Step 1 - You open an Item Not Received dispute: You can do this here: [link widoczny dla zalogowanych]
All you need to do is enter the item number and mention that you did no receive the item.
Step 2 - eBay contacts the seller: eBay sends the seller an email that tells them that you've said you didn't receive the item. Then can then choose to narrate you 1 of 3 things: that your payout hasn't removed yet, that the item is in the post, alternatively that they'll give you your money behind. The seller can likewise acquaint eBay that they would like to bring you a message.
Step 3 - You talk to the seller: You try to go out what's happened directly with the seller, sending messages behind and forward. Hopefully they'll engage to give you a refund for the sake of their feedback,[link widoczny dla zalogowanych], or your item will turn up in the post during this time.
Step 4 - Closing the dispute: After 30 days (alternatively 10 days if the seller didn't react),[link widoczny dla zalogowanych], you have two options to near the dispute: either you were satisfied or you weren't. If you weren't satisfied, then you can demand under eBay's purchase protection procedure for up to $200.
Independent Dispute Mediation.
If you don't ambition to all over eBay's own process, and particularly if the auction was for a high-value item, then you can use a third-party referee. eBay suggest SquareTrade, at [link widoczny dla zalogowanych][link widoczny dla zalogowanych], who provide mediation to numerous websites where there are customers and sellers. They ambition adjoin the seller on your benefit and then intervene as you talk what to do from there.
Sellers who are committed to working through SquareTrade's mediation for anybody disputes can sign up to exhibit the 'SquareTrade seal' on their auctions. This gives their buyers $250 fraud protection, and shows that their personality has been independently verified so they are who they say they are.
When your sellers aren't in such nice standing, although, you need to be scrupulous to avoid being a sufferer of deceit. There are a few scams that you primarily need to see out for - we'll cover them in the next email.
The exclusionThe head teacher wrote to the parents of R and F telling them that neither R nor F could come back to school, but that they would be given help in completing their course at home. He should, of course, have told the parents immediately, ideally by telephone followed by a letter, of their right to make representations to the governing body.

[link widoczny dla zalogowanych]